Returns, Refunds & Exchanges Policy

Our Returns Policy, is 14 days, you must have contacted Mama & Ivy within 14 days of original purchase date with your request.

We understand that when shopping online sometimes it can be hard to pick the correct sizes, with this in mind we are happy to provide full refunds, minus postage costs, store credits or exchanges.

All postage costs incurred for returns are at the buyers expense.

To be eligible please ensure you have contacted Mama & Ivy, with a copy of your proof of purchase, your item must be in unused condition, with original packaging still in the same condition as when you received it.

There is NO refunds, returns or exchanges on SALE products, all SALE purchases are FINAL.

All returns will be processed upon as receiving your returned purchase, please allow reasonable time for return postage, we will contact you as soon as your return is ready to be processed.

In the instance where you have received a faulty item, we will aim to replace your item with another of your original order, if this is unable to be fulfilled, we will refund the entire cost of your original order for the faulty product, including postage.